chi
ying

Teacher

chi
ying
App and Responsive Website for Social Good
Timeline
May - June 2022
Platform
Mobile app
Website
Role
UX Researcher
UX/UI Designer

product overview

Product

Teacher is a mobile app and website designed to address the challenge of finding substitute teachers and enhance employment opportunities for substitutes. Additionally, it offers a community platform for connecting with other teachers.

Problem

The process of finding substitute teachers is currently spread across various platforms, requiring a significant amount of time. Additionally, it proves challenging to identify substitutes who can align with both the required time and qualifications simultaneously

Goal

Design Teacher mobile app and website to be a user-friendly all-in-one platform by including clearer navigation, sign-up options, clear categories and search filters. Where full-time teachers, substitute teachers, and kindergartens can find teachers and job opportunities easily, It also provides a community to connect with other teachers.

understanding the user

Research Insights

To identify problems that exist in finding a substitute teacher or substitute job opportunity, I conducted an online survey with questions to discover the dilemma and challenges behind a user's looking for a substitute teacher or substitute job opportunity.

After surveying a total of 38 people and analyzing their responses, I discovered three main challenges that users face when they find  a substitute teacher or substitute job opportunity.

User persona

The user persona below, LI-AN, represents a fictional, yet the realistic description of a user. This aims to further empathize with the user through with design process.
LI-AN, has been created in response to research; from surveys and understanding pain points.

This user journey map follows LI-AN's journey of finding a substitute teacher.
The map identifies the benefits of having search filters; reducing LI-AN's anxiety and can find a substitute teacher who can match
LI-AN's schedule more accurately.

Starting the design

User flow

The chart allows us to see the main flow when users sign-up.key elements include the difference between sign-up options.

Wireframes

After ideating and drafting some paper wireframes, I use Figma to development of my wireframes and made sure the design was based on user feedback and research. Developing low-fidelity wireframes before making the high fidelity helps me get the big picture and narrow the scope of the design.

Refining the design

Mockups

The mock-ups below show before and after usability studies. Seeing as both usability approaches focus on different aspects, together they proved extremely helpful in implementing usability improvements.

Login page

A new sign-up option has been developed based on feedback from the usability study. The new create an account includes two parts: " I am a Teacher" and " I am part of the kindergarten". Users can choose between the two options according to their requirements.

Home page

Reduce the size of the home page search box. Users clicking on the filter would open a page with rich filter types. Filtering options include categories, locations, qualifications, and dates.

High-Fidelity Design

The high-fidelity prototype followed the same user flow as the low-fidelity prototype, including design changes made after the usability study.

Accessibility Considerations

Style Guides

Responsive Designs

Sitemap

Having completed the app designs, I began work on designing the responsive. I utilized the Teacher sitemap to guide the organization of each screen design to ensure an overall cohesive and consistent look and feel across all platforms.The high-fidelity prototype followed the same user flow as the low-fidelity prototype, including design changes made after the usability study.

Desktop
Mobile

Going forward

Takeaways

Impact

  • The search and filter functions were highlighted as valuable features, streamlining the process of quickly identifying suitable substitute teachers.
  • A notable quote from user feedback expressed, "If this app is successfully developed, I believe it will be of great assistance to our preschool teachers. We won't need to worry about finding a substitute teacher when taking a leave of absence."

What I learned

I've come to realize that design is not solely about aesthetics; it should primarily cater to the user's needs. A profound understanding of the user is crucial, as is the feedback received from them. Navigating through each stage of the design process and tailoring it to the specific needs of users enabled me to formulate solutions that are both feasible and practical

Next setps

chi
ying